At Pino Casino, we combine years of experience in the online gaming industry with the latest technology to offer Dutch players an excellent gaming experience. With an MGA licence, an extensive offering of over 1,000 games, and attractive bonuses up to €500 plus 150 free spins, we are ready to welcome you to our digital gaming world. Our platform stands out for fast payouts, professional customer service, and a secure environment where entertainment and responsible gaming are central.
What Is Pino Casino?
Pino Casino is a reputable online casino that has been active in the international gaming market for several years. We operate under a full licence from the Malta Gaming Authority (MGA/B2C/394/2017), which means we meet the highest standards for safety, fairness, and responsible gambling.
Our mission is simple: we want to offer Dutch players the best online casino experience by creating the perfect balance between entertainment, safety, and customer satisfaction. With our extensive game selection of over a thousand titles, from classic slot machines to live dealer games, we ensure there is something fun for every player.
What makes us unique is our focus on the Dutch market. We understand what Dutch players find important: reliable payment methods such as iDEAL, fast payouts, professional customer service in Dutch, and, of course, fair bonus conditions. These elements form the core of our offering.
Everything at Pino Casino revolves around trust and transparency. We have no hidden fees, our bonus terms are clearly explained, and our customer service is always ready to answer questions. Whether you're an experienced player or just starting with online gambling, we ensure you feel welcome and safe on our platform.
Registration And Account Creation
Creating an account at Pino Casino is a simple process that takes only a few minutes. We have made our registration process as user-friendly as possible so that you can start playing quickly.
Step 1: Enter personal details
Start by entering your basic information, such as name, date of birth, address, and email address. Ensure all information is correct, as we will use this later to verify your account.
Step 2: Activate account
After entering your details, you will receive a confirmation email. Click on the link in this email to activate your account.
Step 3: Identity verification
For your first payout, we ask you to provide a copy of your ID and a recent bank statement or utility bill. This is a standard procedure to protect your account and personal information.
Step 4: First deposit
To take advantage of our welcome bonus, a minimum first deposit of €10-20 is required, depending on the chosen bonus.
The entire registration process takes a maximum of 10 minutes, and once your account is verified, you can start playing immediately. Register now and receive up to €500 welcome bonus plus 150 free spins.
Game Collection And Software Providers
At Pino Casino, we take pride in our extensive game collection of over 1,000 titles, developed by the best software providers in the industry. Our collaboration with leading developers ensures that you always have access to the newest and most popular games.
We work with providers such as NetEnt, Play'n GO, Pragmatic Play, Evolution Gaming, Red Tiger, Yggdrasil, and many others. Each provider brings its unique style and innovations, resulting in a diverse and engaging gaming experience.
Slot Machines And Videoslots
Our slot machine collection forms the heart of our offering with hundreds of titles ranging from classic fruit machines to modern video slots with advanced features. Popular titles in our collection include Starburst, Book of Dead, Sweet Bonanza, and The Dog House.
We offer slots with various themes: from adventurous expeditions and mythological stories to modern pop culture references. Whether you like simple 3-reel slots or complex 6-reel video slots with cascade features and bonus rounds, you'll find what you're looking for with us.
Our slots have different volatility levels and RTP percentages, so both novice and experienced players can find games that suit their playing style. Most of our slots have an RTP of 95% or higher.
Table Games And Live Casino
For lovers of classic casino games, we offer an extensive range of table games. You can choose from various variations of blackjack, roulette, baccarat, and poker. Each game variation has its own rules and strategies, providing hours of fun.
Our live casino, powered by Evolution Gaming and other top players in live gaming, brings the authentic casino atmosphere directly to your screen. Play against real dealers in real-time via high-definition video streams. Our live dealers speak Dutch and English and are professionally trained to give you the best experience.
In the live casino, you will find classic games such as Live Roulette, Live Blackjack, Live Baccarat, and unique game shows like Dream Catcher and Lightning Roulette. The live games are available 24/7, so you can always enjoy an authentic casino experience.
Bonuses And Promotions For New Players
At Pino Casino, we welcome new players with a generous bonus package that gives your gaming experience a great start. Our welcome package extends over your first three deposits and can amount to a total value of €500 plus 150 free spins.
First Deposit: 100% bonus up to €200 + 50 free spins
Second Deposit: 50% bonus up to €150 + 50 free spins
Third Deposit: 75% bonus up to €150 + 50 free spins
The minimum deposit to qualify for these bonuses varies between €10 and €20, depending on your chosen bonus. This makes our bonuses accessible to players with different budgets.
In addition to the welcome package, we regularly offer promo codes and free chip codes to existing players. These are often announced via email or on our promotions page. Keep an eye out for special actions during holidays or when launching new games.
Welcome Bonus Conditions
Transparency is important to us, so we clearly explain our bonus conditions. The standard wagering requirement for our welcome bonuses is 40x the bonus amount. This means you must wager the bonus amount 40 times before you can withdraw winnings.
The validity of bonuses is 60 days, which gives sufficient time to meet the wagering requirements. Free spins have a shorter validity of 3 days after activation, so use them quickly.
Not all games contribute equally to fulfilling the wagering requirements. Slots contribute 100%, table games usually 10%, and live casino games 20%. You will always find this information in our full bonus terms.
Ongoing Promotions
Our bonuses don't stop after the welcome package. We offer a range of ongoing promotions for our loyal players:
Weekly Free Spins: Every week we offer free spins on selected slots.
Reload Bonuses: Regular deposit bonuses ranging from 25% to 75% on your deposit.
Cashback Programme: Up to 20% cashback on your net losses, paid weekly without wagering requirements.
Tournaments: Monthly slot tournaments with prize pools up to €10,000.
VIP Programme: Our loyalty programme with exclusive bonuses, personal account managers, and faster payouts for our most active players.
Start today and claim your €500 welcome bonus plus 150 free spins.
Payment Methods And Withdrawals
At Pino Casino, we understand how important it is to offer safe, reliable, and fast payment methods. We have selected a wide range of payment options popular with Dutch players.
Deposit Options
For deposits, we offer the following methods:
iDEAL: The most popular payment method in the Netherlands, directly linked to your bank account. Deposits via iDEAL are immediately available in your player account.
Trustly: A secure bank transfer service that allows you to pay directly from your bank account without a credit card or e-wallet.
Skrill & Neteller: Popular e-wallets that enable fast and secure transactions.
Paysafecard: Perfect for players who want to deposit anonymously with prepaid vouchers.
Visa & Mastercard: Traditional credit cards are also accepted for international players.
The minimum deposit varies from €10 to €20, depending on your chosen payment method and bonus. There are no fees for deposits, and the money is immediately available in your account.
Withdrawal Procedure And Processing Times
Our withdrawal procedure is designed to be as fast and efficient as possible, but we must comply with regulations on safety and responsible gambling.
Verification: For your first withdrawal, your account must be fully verified. This means we need copies of your ID and a recent bank statement.
Processing Times:
- E-wallets (Skrill, Neteller): 0-24 hours
- Bank transfer: 1-3 working days
- Credit cards: 1-5 working days
The minimum withdrawal amount is €20, and you can withdraw a maximum of €4,000 per week. Higher limits apply for VIP players.
We have a safety policy whereby withdrawals are returned to the same payment method used for deposits. This protects both you and us against fraud.
All transactions are protected by 128-bit SSL encryption, the same technology used by banks for online banking.
Customer Service And Support
Excellent customer service is central to our operations at Pino Casino. Our professional support team is available 24/7 to help you with any questions or issues you may have.
Live Chat: Our most popular contact method is available 24 hours a day, 7 days a week. Through live chat, you can contact one of our Dutch customer service representatives directly. The average wait time is less than 2 minutes.
Email Support: For more complex issues or if you need to send documents, you can reach us via email. We aim to respond within 4 hours to all emails.
Frequently Asked Questions (FAQ): Our extensive FAQ section contains answers to the most common questions about bonuses, payments, game rules, and technical issues.
Our customer service team can assist you with various matters:
- Account verification and login issues
- Questions about bonuses and promotions
- Technical issues with games
- Payment-related questions
- Responsible gambling tools and limits
- General questions about our casino
All our staff are trained in responsible gambling procedures and can refer you to professional help if necessary. We take the safety and well-being of our players very seriously.
Safety And Licenses
Safety and reliability are the pillars on which Pino Casino is built. We operate under a full licence from the Malta Gaming Authority (MGA/B2C/394/2017), one of the most respected gaming authorities in the world.
Our MGA licence means that we meet strict requirements in terms of:
- Financial stability and player money protection
- Fair play and random outcomes
- Responsible gambling policy
- Anti-money laundering procedures
- Data protection according to GDPR
All personal and financial data is protected by advanced 128-bit SSL encryption. This is the same technology used by banks and other financial institutions.
Our games are provided by certified software providers whose Random Number Generators (RNG) are regularly tested by independent bodies such as eCOGRA and iTech Labs. This guarantees that all game outcomes are completely random and fair.
We have implemented comprehensive procedures for responsible gambling, including:
- Deposit and loss limits
- Session time limits
- Self-exclusion options
- Reality checks and playing time notifications
Player money protection is arranged through segregated accounts, which means your money is always kept separate from our operational funds.
Mobile Gaming And App
In the modern era of smartphones and tablets, Pino Casino has developed a fully optimized mobile platform. You don't need to download a separate app - our casino is fully accessible via your mobile browser.
Our mobile website is responsively designed and automatically adapts to all screen sizes. Whether you use an iPhone, Android phone, iPad, or Android tablet, you always get the best user experience.
Mobile Features:
- Full access to over 800+ mobile games
- The same bonuses and promotions as on desktop
- Secure banking via mobile payment methods
- Live chat support
- Account management and transaction history
Game Collection on Mobile:
Most of our slots and table games are optimized for mobile play. Popular titles like Starburst, Book of Dead, and Sweet Bonanza run seamlessly on all modern smartphones.
Our live casino is also fully mobile optimized. You can enjoy live blackjack, roulette, and baccarat with the same HD quality as on desktop, tailored to your mobile screen.
Mobile Payment Methods:
All desktop payment methods are also available on mobile, including iDEAL, Trustly, and various e-wallets. The checkout process is optimized for touchscreen use.
For the best experience, we recommend adding your favorite casino as a bookmark to your home screen so you always have quick access to your account and favorite games.
Pros And Cons Of Pino Casino
After extensive evaluation of our platform, we want to be honest about both the strengths and the areas where we can still improve at Pino Casino.
Advantages:
Extensive Game Selection: With over 1,000 games from top-quality software providers, we offer one of the most diverse collections in the Dutch online casino market.
Attractive Bonuses: Our welcome package of up to €500 plus 150 free spins is among the most generous in the industry, supplemented by regular promotions for existing players.
Strong Security: Our MGA licence and advanced security measures ensure a safe and reliable gaming environment.
Dutch Focus: With iDEAL, Dutch-language customer service, and local payment methods, we are truly tuned to the Dutch market.
Fast Payouts: E-wallet withdrawals within 24 hours and bank transfers within 1-3 days are among the fastest in the industry.
Mobile Compatibility: Fully optimized mobile platform with no app requirement.
24/7 Customer Service: Professional Dutch support via live chat and email.
Areas For Improvement:
Wagering Requirements: Our 40x wagering requirements are industry standard but can be perceived as high by some players.
Free Spins Validity: The 3-day validity for free spins requires quick action from players.
Cashback Terms: While our cashback programme is attractive, the conditions are specific and require careful attention.
We continuously work on improving our service and appreciate feedback from our players to make these improvements possible.